How to fight HP over "cosmetic" damage to laptop?

A crack in the frame holding the LCD screen has caused screen display problems. It is still under warranty, so I sent it back to HP to get it fixed.

They are claiming this is "cosmetic" damage not covered by the factory warranty. I argued that "cosmetic" damage is just damage that affects the looks of something, and doesn’t cause any functional impairment. That got me nowhere.

How to fight HP over "cosmetic" damage to laptop?

A crack in the frame holding the LCD screen has caused screen display problems. It is still under warranty, so I sent it back to HP to get it fixed.

They are claiming this is "cosmetic" damage not covered by the factory warranty. I argued that "cosmetic" damage is just damage that affects the looks of something, and doesn’t cause any functional impairment. That got me nowhere.

Just bought HP laptop, is it a good buy / deal?!

I just bought an HP laptop HP dv6933cl 15.4"
T5750 2.0GHz 4GB DDR2
320GB HDD
64-Bit Vista® Home Premium
Intel® Wireless WiFi Link 4965AGN
Integrated Webcam

link to site that gives more detail : http://www.costco.com/Browse/Product.aspx?Prodid=11297163&whse=BC&Ne=4000000&eCat=BC|84|56670|4580&N=4017750&Mo=6&pos=2&No=0&Nr=P_CatalogName:BC&cat=4580&Ns=P_Price|1||P_SignDesc1&lang=en-US&Sp=C&ec=BC-EC10590-Cat56670&topnav=#.

Is this a good deal for a HP laptop?

-HP 16" wide screen laptop computer
-intel centrino 2 processor
-4 GB DDR 2 Memory
-500 GB hard drive
-with a 2 yr. manufacturer warranty

all for 829.99 *plus tax

i need a laptop for college and i came across this deal at costco.
its my first time buying a laptop so i’m really confused. is this worth the buy or not? thanks! :)

Where can i get the best deal on an hp laptop?

Like walmart, target, best buy, costco, hp.com…? any other ideas? thank you(:


More Related Articles on Cheap Laptop Deals

When do you suppose the best time to buy an HP laptop is?

I want 1 gb of memory, at least 120 GB of harddrive, a webcam/microphone, Microsoft Office, most all of the goodies. But it seems like HP and Costco keep taking away one amenity or another every week, and they never just offer a complete whole package at a good price.

Powered by Yahoo! Answers